Question 1

Is this coaching or therapy?

Accepted Answer

It's coaching, not therapy. Jason isn't a licensed therapist or clinician — his approach is built on lived experience recovering from severe anxiety, combined with practical tools and strategies. Coaching focuses on building skills and moving forward; it isn't a substitute for clinical treatment, diagnosis, or medication. If you're already working with a therapist or doctor, coaching can sit alongside that support.

Question 2

Do I need a diagnosis to book a session?

Accepted Answer

No. Most people who reach out haven't been formally diagnosed with anything — they're simply dealing with anxiety, overwhelm, or panic that's affecting their life. You don't need a label or a referral to get started.

Question 3

How do sessions work?

Accepted Answer

Sessions are held over video or phone call, whichever you're more comfortable with. After you book, you'll receive confirmation with the details you need to join. It's a conversation, not a lecture — you'll be doing most of the talking, with guidance and practical tools along the way.

Question 4

I'm not sure which session to book — what should I do?

Accepted Answer

Start with the 15 Minute Calm Reset or reach out on the Contact page first. There's no wrong door — if a different session ends up being a better fit, that's an easy conversation to have before you commit to anything longer.

Question 5

How do I pay for a session?

Accepted Answer

Payment is handled securely at the time of booking. You'll see the price clearly on each session option before you confirm.

Question 6

What's the cancellation or rescheduling policy?

Accepted Answer

Life happens, and anxiety in particular can make it hard to predict how you'll feel on a given day. If you need to reschedule, just get in touch as soon as you can — the more notice, the easier it is to find you a new time.

Question 7

Is what I share confidential?

Accepted Answer

Yes. What you share in a session stays between you and Jason, with one exception that applies to any responsible coach or practitioner: if there's a genuine, immediate risk to your safety or someone else's, that would need to be addressed appropriately rather than kept private.

Question 8

How many sessions will I need?

Accepted Answer

It varies a lot from person to person. Some people find a single session gives them what they need; others prefer ongoing support over weeks or months while they build new habits and confidence. There's no fixed program you're locked into — you're always in control of how much or how little support you want.

Question 9

Can you prescribe medication or diagnose a condition?

Accepted Answer

No. As a coach, Jason can't diagnose, prescribe, or provide medical treatment. If you think medication or a clinical diagnosis might help you, that's a conversation to have with your doctor — coaching can work well alongside that kind of support, but it isn't a replacement for it.

Question 10

What if I'm in crisis right now?

Accepted Answer

If you're in immediate danger or having thoughts of harming yourself, please contact your local emergency services or a crisis line right away — that comes before anything on this site. Our SOS Support page has grounding tools and guidance for moments of acute anxiety or panic, but it isn't a substitute for emergency care.

Question 11

Do you work with clients outside the UK?

Accepted Answer

Yes. Every session is held online by video or phone, so your location doesn't matter — Jason is based in the UK and works with clients across the UK, US, Canada, Australia, and other English-speaking countries. The main thing to check is the time difference, since availability is generally UK daytime and evening hours.

Question 12

Do you offer free resources if I'm not ready to book?

Accepted Answer

Yes — the Resources section has free guides on grounding, breathing, panic attacks, sleep, social anxiety, and more. They're a good place to start if you want practical tools before committing to a session.

Common questions

You don't have to figure this out alone.